1. Payments are final

All payments, including the first payment and every renewal, are non-refundable, except in the cases below. You can cancel at any time from the Plans page, with “Manage billing,” and nothing further is charged; you keep access until the end of the period you paid for.

We refund a payment only when:

it was charged in error, for example a duplicate charge, or a renewal charged after you had already cancelled;
we end your paid subscription for a reason other than your breach of the Terms, in which case we refund the unused part of the period; or
the law requires it.

We may occasionally issue a refund or credit in other cases at our discretion. Doing so once does not oblige us to do it again. Payments made before October 3, 2026 are covered by the refund policy in force when they were made.

2. How to ask

Email SciLink000@gmail.com from the address on your account, with the subject line “Refund.” Say the date and amount of the payment and what went wrong. Please contact us before disputing a charge with your bank; most billing problems are faster to fix directly.

3. How long it takes

We reply within a few business days. An approved refund goes back through Stripe to the card that paid, and usually shows on your statement 5–10 business days later, depending on your bank.